Target Security Specialist

Target•West Palm Beach, FL
•Onsite

About The Position

The Target Security Specialist works within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The position offers experience in intelligence-led safety practices, crisis response, crowd management, de-escalation, physical security controls, video surveillance, and case documentation. The specialist contributes to a welcoming guest experience while maintaining safe and secure standards throughout the store and exterior property. Responsibilities include responding to and documenting security incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with company policy, conducting merchandise receipt checks, and using Target's video surveillance and case management systems. The role also requires teamwork, flexibility, safe work practices, and the ability to meet physical demands such as ladder climbing, remaining mobile, and handling merchandise up to 40 pounds.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items weighing up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report to scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Deliver a friendly and helpful guest experience by greeting guests, helping them find items or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely manner, and accurately document incidents.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize shortage or theft trends, and communicate them.
  • Submit required incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies, report hazards, and correct them where possible.
  • Perform other duties based on business needs.
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