Target Security Specialist

Target • Minneapolis, MN

13d • Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a welcoming shopping experience. The role helps reduce shortage risks and prevent and resolve theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. Specialists use intelligence-led tactics, crisis response and de-escalation skills, physical security controls, video surveillance, and case-management systems. The work is active and physically demanding, and requires flexibility to respond to changing business and guest needs.

Specialists also support guests with a friendly, helpful approach, maintain safe and secure conditions throughout the store and exterior property, respond to and document incidents, assist with theft recovery and apprehension in accordance with policy, and promote ethical conduct, safety, and compliance. Other duties may be assigned based on business needs.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

• Create a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Assess and maintain physical security standards throughout the store, including exterior property.
• Respond to security incidents and guest issues in a timely manner, and accurately document incidents.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
• Perform merchandise receipt checks at the front of the store, recognize theft and shortage trends, and communicate them appropriately.
• Submit incident documentation in the case-management system in accordance with policies and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct and comply with safety policies, best practices, and training; report hazards and correct them where possible.
• Perform other duties based on business needs.

Benefits

• Target provides information about financial, education, and well-being benefits; eligibility for this role is subject to the benefits eligibility information linked in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED