Target Security Specialist

Target • Gilroy, CA

22d

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while supporting product availability and building relationships with store leaders, public safety officials, and law enforcement.

The position uses intelligence-led tactics, crisis response, safety and crowd-management skills, de-escalation, physical security controls, Target’s video surveillance system, and case-management systems. Specialists help create a welcoming guest experience while maintaining safe and secure standards throughout the store and its exterior. The role is fast-moving, physically active, and requires flexibility to meet business and guest needs.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or equivalent.
• Meet state or local licensure and other legal requirements related to the position.
• Have a welcoming and helpful attitude toward guests and team members.
• Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Have effective communication skills.
• Be able to work independently and as part of a team.
• Be able to manage workload and prioritize tasks independently.
• Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Be able to climb up and down ladders and apprehend subjects in accordance with company policy.
• Frequently lift or move merchandise up to 40 pounds without additional assistance, and scan, handle, and move merchandise safely and efficiently.
• Work a flexible schedule that may include nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
• Work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

• Create a friendly and helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them for their transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to provide an easy and inspiring guest experience.
• Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
• Respond to security incidents and accurately document them in a timely manner.
• Respond appropriately to guest issues to maintain a safe environment for guests and team members.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
• Perform merchandise receipt checks at the front of the store, identify and communicate trends, and follow Assets Protection policies.
• Submit appropriate documentation for incidents in the case-management system in accordance with policies and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct and a culture of safety and compliance.
• Work safely, comply with safety policies, best practices, and training, and report and correct hazards where possible.
• Perform other duties based on business needs.

Benefits

• The posting directs applicants to Target’s benefits page for information about financial, education, and well-being benefits and to a separate page for benefits eligibility.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED