Target Security Specialist

Target•Nashua, NH
•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. The role supports Assets Protection by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, welcoming shopping experience. The position includes responding to and documenting security incidents, using de-escalation techniques, supporting theft recoveries and apprehensions in accordance with company policy, performing merchandise receipt checks, and using Target's video surveillance and case management systems. Specialists also greet and assist guests, support their peers, adjust to changing business needs, and uphold safety, ethical conduct, and compliance standards. The work is physically active and may involve climbing ladders, handling merchandise, and working in varying environmental conditions.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them for their transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit appropriate incident documentation in the case management system according to policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them when possible.
  • Perform other duties based on business needs.

Benefits

  • Target directs applicants to its benefits website for information about financial, education, and well-being benefits and role-specific eligibility; specific benefits are not listed in the posting.
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