Target Security Specialist

Target•West Covina, CA

9d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by promoting a safe and secure store environment and supporting profitable sales through theft and fraud prevention. The role involves guest service, crisis response, de-escalation, physical security, incident documentation, and appropriate use of Target’s video surveillance and case management systems. Specialists work with store leaders, peers, and public safety officials, including law enforcement, while following Assets Protection policies and procedures. The position combines active security responsibilities with guest-facing service. Specialists maintain security standards throughout the store and exterior property, respond to and document incidents, assist with theft recovery and apprehension when needed, and perform merchandise receipt checks. They must work safely, remain mobile during scheduled shifts, adapt to changing business needs, and collaborate with others in a fast-paced retail environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report to work as scheduled and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Deliver a friendly and helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to maintain a safe environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store and recognize and communicate theft and shortage trends.
Submit incident documentation in the case management system according to policy and procedures.
Use Target’s video surveillance system appropriately.
Demonstrate ethical conduct and comply with safety policies, practices, and training; report hazards and correct them where possible.
Perform other duties based on business needs.