Target Security Specialist

Target•Phoenix, AZ

About The Position

The Target Security Specialist helps protect guests, team members, and the Target brand while supporting profitable sales by mitigating shortage risks and preventing, investigating, and resolving theft and fraud. The role contributes to a safe and secure store environment through guest engagement, physical security practices, incident response, merchandise recovery, shortage-prevention activities, and appropriate use of video surveillance and case-management systems. The position involves working throughout the store, including at the front of the store, on the sales floor, and on exterior property. Specialists collaborate with guests, team members, and Assets Protection leadership, and provide service while carrying out security responsibilities. The job requires flexibility to work nights, weekends, and holidays, regular attendance, and safe handling and movement of merchandise, including items up to 40 pounds. Starting pay is $18.00 per hour.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to learn and adapt to current technology needs.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests locate products in-store and online.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately.
  • Use escalation tools for guest issues to help provide a safe and secure environment.
  • Conduct merchandise recoveries and provide apprehension support in accordance with Assets Protection policies, procedures, and leadership guidance.
  • Perform receipt checks for exposed high-dollar merchandise to prevent theft and shortage at the front of the store.
  • Submit appropriate incident documentation in the system according to policy and procedures.
  • Understand and appropriately use the video surveillance system.
  • Train team members on merchandise protection and audit execution.
  • Teach and train team members on operational shortage focus-area opportunities as directed by Assets Protection leadership.
  • Execute shortage action plans set by Assets Protection leadership.
  • Work safely and maintain a clean store for guests and team members.
  • Provide service and a shopping experience that meets guests’ needs.
  • Demonstrate ethical conduct, safety, and compliance.
  • Identify and correct hazards and comply with safety policies and best practices.
  • Perform other duties based on business needs.
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