Target Security Specialist

Target•Austin, TX
•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The position involves providing a safe and secure environment throughout the store and its exterior, responding to and documenting security incidents, using de-escalation tactics, supporting theft recoveries and apprehensions in accordance with company policy, and using Target’s video surveillance and case management systems. Specialists also help guests, support fellow team members, and adapt to changing business and guest needs. The role is active and physically demanding, with a flexible schedule that may include nights, weekends, holidays, and peak shopping periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work both independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs.
  • Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe and secure environment for team members and guests.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit appropriate incident documentation in the case management system in accordance with Assets Protection policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct and a culture of safety and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Target directs candidates to its benefits website for information about financial, education, and well-being benefits and role eligibility; specific benefits are not listed.
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