Target Security Specialist

Target•Walnut Creek, CA

26d•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. As part of Assets Protection, they help mitigate shortage risks, prevent and resolve theft and fraud, and support product availability. The role includes building relationships with store leaders, public safety officials, and law enforcement, and may provide experience in intelligence-led safety tactics, crisis response, de-escalation, physical security controls, video surveillance, and case documentation. The position combines guest service with store security responsibilities. Specialists help create a friendly shopping experience, assess and maintain safe and secure conditions throughout the store and exterior property, respond to and document incidents, use de-escalation resources, support theft apprehensions and recoveries according to policy, perform merchandise receipt checks, and use Target’s video surveillance and case management systems. The work is active and physically demanding, requires flexibility and teamwork, and may involve changing temperatures and other environmental conditions. A flexible schedule may include nights, weekends, holidays, and peak shopping periods.

Requirements

At least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Greet guests warmly, help them find what they need or resolve issues, and thank them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety practices, report hazards, and correct them where possible.
Perform other duties based on business needs.