Target Security Specialist

Target•Kansas City, MO
•Onsite

About The Position

Target Security Specialists work within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, welcoming shopping experience. The position offers experience in intelligence-led safety tactics, crisis response, de-escalation, physical security controls, video surveillance, and incident documentation. The role combines guest service with active security work. Specialists help guests, support peers, maintain security standards throughout the store and exterior property, respond to incidents, conduct merchandise theft recoveries, support theft apprehensions in accordance with policy, perform merchandise receipt checks, recognize and communicate trends, and document incidents in the case management system. Work is physically active and may involve varying temperatures and other environmental conditions. Scheduling is flexible and may include nights, weekends, holidays, and peak shopping times.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adapt to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and adhere to Assets Protection policies.
  • Submit required incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.
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