Target Security Specialist

Target•Virginia Beach, VA

12d•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand safe and secure. As part of the Assets Protection team, the role helps protect sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The position includes supporting a friendly guest experience while maintaining a safe and secure environment throughout the store and exterior property. Specialists respond to and document security incidents, use de-escalation tactics and Target’s video surveillance system, assist with theft recoveries and apprehensions in accordance with policy, and help prevent front-of-store theft and shortage. The role also requires flexibility to support changing business and guest needs, work with a team, and perform physically active duties.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to work a flexible schedule with varying hours, days, or shifts, including nights, weekends, holidays, and peak shopping times.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without assistance.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Attend scheduled shifts and take required meal and rest breaks.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find items or resolve issues, and thanking them for their transactions.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents in a timely manner.
Respond appropriately to guest issues to provide a safe and secure environment for team members and guests.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit appropriate documentation for incidents in the case management system in accordance with policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.