Target Security Specialist

Target•Wilmington, NC
•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting a safe and secure store environment. The role focuses on preventing and resolving theft and fraud, mitigating shortage risks, responding to security incidents, and helping ensure products are available to guests. Specialists work with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, de-escalation, physical security controls, video surveillance, and case-management systems. The position also includes guest-service responsibilities: greeting and helping guests, resolving issues, thanking guests, supporting peers, and adapting to changing business needs. Specialists must follow Asset Protection policies and procedures, maintain a culture of ethical conduct, safety, and compliance, and complete other duties based on business needs. The stated starting hourly rate is $17.50 USD.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent.
  • Meet applicable state or local licensing and other legal requirements for the position.
  • Have a welcoming and helpful attitude toward guests and team members.
  • Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Have effective communication skills.
  • Be able to work independently and with a team, manage workload, and prioritize tasks independently.
  • Remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Be able to climb up and down ladders.
  • Be able to apprehend subjects in accordance with company policy.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
  • Maintain a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Remain mobile for the duration of a scheduled shift, which may vary in length.
  • Enjoy interacting with and helping guests and fellow team members.
  • Thrive in a fast-moving, highly active, physically demanding role requiring teamwork, flexibility, and creative problem-solving.

Responsibilities

  • Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and sincerely thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
  • Respond to security incidents and guest issues in a timely and appropriate manner, accurately documenting incidents.
  • Use de-escalation tactics and available resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
  • Submit appropriate documentation for incidents in the case-management system according to Asset Protection policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report hazards and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Target directs applicants to its careers benefits page for information about financial, education, and well-being benefits; eligibility details are provided through a separate link.
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