Target Security Specialist

Target•Phoenix, AZ

About The Position

The Target Security Specialist helps keep guests, team members, and the Target brand safe and secure. The role supports profitable sales by mitigating shortage risks and preventing, investigating, and resolving theft and fraud. It provides experience in intelligence-led security tactics, crisis response, safety and crowd management, de-escalation, merchandise recovery, video surveillance, and incident documentation. The specialist supports guests and team members at the front of the store and on the sales floor, maintains physical security throughout the store and exterior property, responds to and documents incidents, and follows Assets Protection policies and leadership guidance. The role also helps train team members on merchandise protection and shortage-focused operational practices. Work schedules are flexible and may include nights, weekends, and holidays; regular attendance is necessary.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to learn and adapt to current technology needs.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents.
  • Use escalation tools appropriately to address guest issues and support a safe environment.
  • Conduct merchandise recoveries and provide apprehension support as needed, following Assets Protection policies, procedures, and leadership guidance.
  • Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
  • Submit appropriate incident documentation in the system according to Assets Protection policies and procedures.
  • Understand and appropriately use the video surveillance system.
  • Train team members to apply merchandise protection and conduct audits.
  • Teach and train team members on operational shortage focus-area opportunities as directed by Assets Protection leadership.
  • Execute shortage action plans set by Assets Protection leadership.
  • Model safe work practices and help maintain a clean store.
  • Provide service and a shopping experience that meets guests’ needs.
  • Demonstrate ethical conduct, safety, and compliance, identify and correct hazards, and follow safety policies and best practices.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits in financial, education, and well-being categories; eligibility details are provided through the linked benefits resources.
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