Target Security Specialist

Target • Madison, WI

25d • Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure. The Assets Protection team protects profitable sales by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products remain available to guests. The role also builds relationships with store leaders and public safety officials, including law enforcement.

The position combines guest service with store security. Specialists help create a friendly shopping experience while promoting physical security throughout the store and exterior property. They respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, and use Target’s video surveillance and case management systems. The work is active and physically demanding, with duties and schedules that may vary according to business needs.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb ladders and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

• Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them for their transactions.
• Support peers in other areas and adjust to business and guest needs while maintaining a positive, respectful attitude.
• Assess and maintain safe and secure standards throughout the store, including exterior property.
• Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
• Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
• Submit incident documentation in the case management system in accordance with policy and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct and follow safety and compliance requirements; report hazards and correct them where possible.
• Perform other duties based on business needs.

Benefits

• Target provides a benefits information page covering financial, education, and well-being benefits; eligibility details are provided through a separate link.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED