Target Security Specialist

Target•Hanover, PA
•Onsite

About The Position

The Target Security Specialist supports Assets Protection by helping keep guests, team members, and the Target brand secure. The role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. It provides experience in intelligence-led safety and security practices, crisis response, de-escalation, physical security controls, video surveillance, and incident documentation. The specialist also contributes to a friendly and helpful guest experience, assists guests and peers, and adapts to changing business needs. They assess and maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, and use Target's video surveillance and case management systems. The work is active and physically demanding, includes remaining mobile during scheduled shifts, and may involve varying environmental conditions.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and/or other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report to scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Greet guests warmly, help them find what they need or resolve issues, and thank them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents promptly and accurately document them.
  • Respond appropriately to guest issues to maintain a safe and secure environment.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system according to policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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