Target Security Specialist

Target•Boise, ID

7d•Onsite

About The Position

Target Security Specialists help protect guests, team members, the Target brand, and profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. They support a safe and secure store environment, respond to security incidents and crises, and build relationships with store leaders and public safety officials. The role offers experience in intelligence-led safety tactics, crisis response, de-escalation, physical security controls, video surveillance, and case documentation. Specialists also contribute to a friendly guest experience by greeting and assisting guests, resolving issues, and supporting their peers. The work is fast-paced, active, and physically demanding, and requires flexibility to meet business needs. Target provides training for the role.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
Perform merchandise receipt checks at the front of the store, recognize theft and shortage trends, and communicate them.
Submit incident documentation in the case management system in accordance with Asset Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.