Target Security Specialist

Target•Santa Ana, CA

22d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting a safe and secure store environment. The role focuses on mitigating shortage risks, preventing and resolving theft and fraud, protecting product availability, responding to security incidents, and building relationships with store leaders and public safety officials, including law enforcement. The position also supports crisis response, safety and crowd management, de-escalation, and the use of physical security controls and video surveillance systems. The specialist contributes to a friendly guest experience while maintaining security standards throughout the store and exterior property. Responsibilities include responding to and documenting incidents, supporting theft recoveries and apprehensions in accordance with Asset Protection (AP) policies, checking merchandise receipts, recognizing and communicating trends, and submitting case documentation. The position requires flexibility, teamwork, sound judgment, and the ability to remain composed and mobile in a fast-paced, physically demanding setting. Target provides training for the role.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain job duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote a physical security culture and assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents promptly and accurately document them.
Respond appropriately to guest issues to maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following AP policies.
Perform merchandise receipt checks to help prevent theft and shortage, follow AP policies, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case management system according to AP policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, comply with safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.