Target Security Specialist

Target • Wilmington, NC

20d

About The Position

Target Security Specialists help protect guests, team members, the brand, and profitable sales by promoting a safe and secure store environment. The role includes guest service, security incident response and documentation, theft prevention and recovery, and use of Target’s video surveillance and case management systems. Specialists work with store leaders, team members, and public safety officials, and use de-escalation tactics and physical security controls in accordance with Asset Protection policies.

The position is fast-paced, active, and physically demanding, requiring flexibility, teamwork, independent task management, and a focus on safety, ethical conduct, and compliance. The schedule may vary and can include nights, weekends, holidays, and peak shopping times.

Requirements

• Be at least 18 years of age.
• Have a high school diploma or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Have a welcoming and helpful attitude toward guests and team members.
• Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Have effective communication skills.
• Be able to work independently and as part of a team.
• Be able to manage workload and prioritize tasks independently.
• Remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Be able to climb up and down ladders.
• Apprehend subjects in accordance with company policy.
• Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
• Work a flexible schedule that may include nights, weekends, holidays, and varying shifts; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
• Work in and be exposed to varying temperatures, humidity, and other elements while performing some duties, including Drive-Up and carryout.
• Remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

• Create a friendly and helpful guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Assess and maintain safe and secure standards throughout the store, including exterior property.
• Respond to security incidents promptly and document them accurately.
• Respond appropriately to guest issues to maintain a safe and secure environment.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
• Perform merchandise receipt checks at the front of the store, follow Asset Protection policies, and recognize and communicate trends.
• Submit incident documentation in the case management system in accordance with policies and procedures.
• Understand and appropriately use Target’s video surveillance system.
• Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
• Perform other duties based on business needs.

Benefits

• Competitive benefits are available in financial, education, and well-being categories; eligibility details are provided through the linked benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED