Target Security Specialist

Target•Toledo, OH

14d•Onsite

About The Position

Target Security Specialists help create a safe and secure environment for guests and team members while protecting profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. They support crisis response, safety, and crowd management; use de-escalation tactics and physical security controls; operate Target’s video surveillance system; and accurately document incidents in case management systems. The role also involves building relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with store security responsibilities. Specialists welcome and assist guests, support peers, adjust to business needs, assess and maintain security standards throughout the store and exterior property, respond to and document incidents, support theft apprehensions and merchandise recoveries in accordance with policy, conduct merchandise receipt checks, identify and communicate trends, and follow safety and compliance procedures. The role is active and physically demanding, requires mobility throughout a scheduled shift, and may involve working in varying environmental conditions. Schedules are flexible and may include nights, weekends, holidays, and peak shopping periods.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Availability for a flexible schedule, including nights, weekends, and holidays; report to work as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit appropriate documentation in the case management system for incidents according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.