Target Security Specialist

Target•Janesville, WI

20d•Onsite

About The Position

The Target Security Specialist works on Target’s Assets Protection team to help keep guests, team members, and the brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. It also involves building relationships with store leaders and public safety officials, including law enforcement. The specialist promotes a safe and secure environment throughout the store and its exterior property. The role includes responding to and documenting security incidents, addressing guest issues, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with Assets Protection policies, conducting merchandise receipt checks, recognizing and communicating trends, and using Target’s video surveillance and case management systems. The position also includes providing a friendly, helpful guest experience, assisting peers, adapting to changing business needs, and demonstrating ethical conduct, safety, and compliance. Work is active and physically demanding, requires mobility throughout a scheduled shift, and may involve varying temperatures and other environmental conditions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents in a timely manner and accurately document them.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.