Target Security Specialist

Target • Phoenix, AZ

5d • Onsite

About The Position

The Target Security Specialist helps create a safe and secure environment for guests and team members while supporting an easy, inspiring, and friendly guest experience. As part of Assets Protection, this role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud. The specialist supports crisis response, safety, and crowd management; applies de-escalation tactics; uses physical security controls and Target's video surveillance system; and documents incidents in the case management system.

The role involves assessing and maintaining security standards throughout the store and exterior property, responding to security incidents and guest issues, conducting merchandise theft recoveries, supporting theft apprehensions according to AP policies, and performing merchandise receipt checks. The specialist also interacts with guests and coworkers, assists peers, and adapts to changing business needs. Work requires a flexible schedule, including nights, weekends, holidays, and peak shopping times, as well as mobility and physical activity throughout the shift.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
• Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

• Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to deliver an easy and inspiring guest experience.
• Assess and maintain safe and secure standards throughout the store, including exterior property.
• Respond to security incidents and accurately document them in a timely manner.
• Respond appropriately to guest issues to help provide a safe and secure environment.
• Use de-escalation tactics and available resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Assets Protection policies.
• Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
• Submit appropriate documentation for incidents in the case management system, following Assets Protection policies and procedures.
• Understand and appropriately use Target's video surveillance system.
• Demonstrate ethical conduct, safety, and compliance.
• Work safely, comply with safety policies, best practices, and training, and report or correct hazards where possible.
• Perform other duties based on business needs.

Benefits

• Competitive benefits are available in financial, education, and well-being categories; eligibility details are provided through the links in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED