Target Security Specialist

Target•Hollister, CA

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. They help protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The role offers experience in intelligence-led safety practices, crisis response, de-escalation, physical security controls, video surveillance, and case documentation. The position combines guest service with store security. Specialists welcome and assist guests, support peers, adapt to business needs, maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft apprehensions and merchandise recoveries in accordance with policy, conduct front-of-store receipt checks, and use Target’s video surveillance and case management systems. Team members are expected to follow safety, ethical conduct, and compliance requirements and complete other duties based on business needs. This is an active, physically demanding role requiring mobility throughout a scheduled shift, ladder use, and frequent handling or movement of merchandise weighing up to 40 pounds without assistance. Work may involve varying temperatures, humidity, and other environmental conditions. Schedules are flexible and may include nights, weekends, holidays, and peak shopping periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adapt to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely manner and accurately document them.
  • Respond appropriately to guest issues to maintain a safe and secure environment for team members and guests.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform front-of-store merchandise receipt checks to help prevent theft and shortage, follow policy, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct and follow safety and compliance requirements; work safely, report hazards, and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits are available in financial, education, and well-being categories; eligibility details are provided through Target’s benefits information page.
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