Target Security Specialist

Target•Novato, CA

6d•Onsite

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products remain available to guests. It also involves building relationships with store leaders and public safety officials, including law enforcement. The position combines guest service with store security. Specialists help create a friendly, easy shopping experience while promoting physical security throughout the store and its exterior. They respond to and document incidents, use de-escalation tactics and video surveillance, support theft apprehensions and merchandise recoveries in accordance with company policy, and help prevent front-of-store theft. Target provides training for the role. The work is fast-moving, active, and physically demanding. The schedule may vary and may include nights, weekends, holidays, and peak shopping periods. Team members must remain mobile during scheduled shifts and may work in varying temperatures, humidity, and other outdoor or environmental conditions while performing certain duties.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, and holidays; report to work as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform front-of-store merchandise receipt checks in accordance with policy, and recognize and communicate theft and shortage trends.
Submit appropriate incident documentation in the case management system according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.