Target Security Specialist

Target•Santa Rosa, CA

23d

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by maintaining a safe and secure store environment and mitigating shortage risks. The role includes guest service, crisis response, de-escalation, security incident documentation, theft prevention and recovery, and appropriate use of Target’s video surveillance and case management systems. Specialists may work across the store and on exterior property, collaborating with store leaders, peers, and public safety officials as needed. The position requires a flexible schedule that may include varying hours, nights, weekends, holidays, and peak shopping periods. It is physically active and may involve climbing ladders, apprehending subjects in accordance with company policy, moving merchandise weighing up to 40 pounds, remaining mobile throughout a shift, and working in varying temperatures and humidity. Starting pay is $22.00 per hour.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and independently prioritize tasks.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find items or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver a smooth guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely manner, accurately documenting incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store to prevent theft and shortage, and recognize and communicate trends.
Submit required incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and comply with safety policies, practices, and training; report hazards and correct them where possible.
Perform other duties based on business needs.