Target Security Specialist

Target•West Orange, NJ

About The Position

Target Security Specialists are part of Assets Protection, helping keep guests, team members, and the Target brand safe and secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. Specialists use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case management systems. The position combines guest service with store security. Specialists help guests have an easy and positive shopping experience, maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, and submit incident documentation. The work is physically active and requires flexibility, mobility, teamwork, and the ability to work in varying conditions.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report to scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain job duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents in a timely manner and accurately document them.
  • Respond appropriately to guest issues to provide a safe and secure environment for team members and guests.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks to prevent theft and shortage at the front of the store, follow policy, and recognize and communicate trends.
  • Submit documentation for incidents in the case management system in accordance with Assets Protection policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about competitive benefits in financial and education areas, as well as well-being and beyond; eligibility varies by role.
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