Target Security Specialist

Target•Springfield, OR

23d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a safe, secure, and welcoming shopping experience. The role is part of Assets Protection, whose teams mitigate shortage risks, prevent and resolve theft and fraud, protect profitable sales, and build relationships with store leaders and public safety officials, including law enforcement. The position involves assessing and maintaining security standards throughout the store and exterior property; responding to and documenting incidents; using de-escalation tactics and resources; supporting theft apprehensions and merchandise recoveries according to Assets Protection policies; conducting merchandise receipt checks; and using Target’s video surveillance and case management systems. Specialists also provide guest service, assist colleagues, adapt to business needs, and maintain a culture of ethical conduct, safety, and compliance. The work is active and physically demanding, and requires flexibility to work varying schedules, including nights, weekends, holidays, and peak shopping periods.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using devices on multiple frequencies and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
Ability to work in a fast-moving, highly active, and physically demanding role requiring teamwork, flexibility, and creative problem solving.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adapt to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit incident documentation in the case management system according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.