Target Security Specialist

Target•Towson, MD

11d•$20 - $30•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the Target brand secure. The role supports Assets Protection by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products are available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe and welcoming shopping experience. The position involves responding to and documenting security incidents, using de-escalation tactics, supporting theft recoveries and apprehensions in accordance with policy, conducting merchandise receipt checks, and using Target’s video surveillance and case management systems. Specialists also provide guest assistance, work with colleagues across the store, and follow safety, ethical conduct, and compliance standards. The work is fast-paced, active, and physically demanding, with a flexible schedule that may include nights, weekends, holidays, and other peak shopping periods.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them for their transactions.
Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely and appropriate manner, and document incidents accurately.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
Submit incident documentation in the case management system according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.