Target Security Specialist

Target•Menomonee Falls, WI
•Onsite

About The Position

Target Security Specialists work on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. Specialists use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case management systems. The role also contributes to a welcoming guest experience by greeting and assisting guests, resolving issues, and supporting peers. Specialists assess and maintain safe and secure standards throughout the store and its exterior, respond to and document incidents, support theft recoveries and apprehensions in accordance with policy, and conduct merchandise receipt checks. The position requires a flexible schedule and the ability to work in a fast-moving, physically active environment.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring shopping experience.
  • Promote a physical security culture and assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and resources when responding to security incidents across the store.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
  • Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits covering financial, education, and well-being programs; eligibility details are provided through Target's benefits information links.
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