Target Security Specialist

Target•Ontario, CA
•Onsite

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports safe and secure store operations, protects profitable sales by mitigating shortage risks, and helps prevent and resolve theft and fraud. It includes guest service, crisis response, de-escalation, security incident documentation, and use of Target’s video surveillance and case management systems. The position contributes to an easy, inspiring, and friendly guest experience while promoting a culture of physical security throughout the store and exterior property. Specialists work with store leaders, public safety officials, and law enforcement as appropriate, and provide theft recovery and apprehension support in accordance with company policies. The role is active and physically demanding, involves working a flexible schedule, and may require exposure to varying temperatures and other elements.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, and other peak shopping times; attend scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely manner, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
  • Submit incident documentation in the case management system in accordance with policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them when possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about competitive benefits spanning financial, education, and well-being programs; eligibility information is provided through a benefits URL.
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