Target Security Specialist

Target•Stevens Point, WI

20d•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand by supporting a safe and secure store environment. The role combines guest service with asset protection, including responding to and documenting security incidents, using de-escalation tactics, supporting theft prevention and recovery, and appropriately using video surveillance and case-management systems. Specialists work with store teams and, as appropriate, public safety officials while following Asset Protection policies and procedures. The position requires flexibility, teamwork, effective communication, sound judgment, and the ability to remain composed in an active, fast-paced setting. Duties may involve working throughout the store and exterior property, climbing ladders, remaining mobile for a shift, and safely handling or moving merchandise weighing up to 40 pounds. Work schedules may vary and can include nights, weekends, holidays, and peak shopping periods. Starting pay is $18.00 per hour.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without additional assistance.
Availability for a flexible work schedule, including nights, weekends, and holidays, and ability to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping resolve issues, and thanking guests after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to support a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Asset Protection policies.
Perform merchandise receipt checks at the front of the store, follow Asset Protection policies, and recognize and communicate trends.
Submit incident documentation in the case-management system in accordance with Asset Protection policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, best practices, and training, and report or correct hazards where possible.
Perform other duties based on business needs.