Target Security Specialist

Target • Worcester, MA

4d • $20 - $30 • Onsite

About The Position

Target Security Specialists work within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement.

The position combines guest service with physical security and incident response. Specialists promote a safe and secure culture throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with policy, conduct merchandise receipt checks, and use Target's video surveillance and case management systems. The role is active and physically demanding, requires flexibility to meet business needs, and includes other duties as needed.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb ladders and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
• Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

• Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of each transaction.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adjust to business and guest needs to provide an easy and inspiring guest experience.
• Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
• Respond to security incidents and guest issues in a timely and appropriate manner, accurately documenting incidents.
• Use de-escalation tactics and resources when responding to security incidents.
• Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
• Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Assets Protection policies.
• Submit incident documentation in the case management system in accordance with policy and procedures.
• Understand and appropriately use Target's video surveillance system.
• Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
• Perform other duties based on business needs.

Benefits

• Competitive benefits are available in areas including financial, education, and well-being; eligibility details are provided through the linked benefits resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED