Target Security Specialist

Target•Burlington, MA

11d•$21 - $31•Onsite

About The Position

Target Security Specialists help keep guests, team members, and the brand secure while supporting a safe, friendly shopping experience. The role is part of Assets Protection, which mitigates shortage risks and prevents and resolves theft and fraud. Specialists work with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, crisis response, de-escalation, physical security controls, video surveillance, and case-management systems. The position combines guest service with store security responsibilities. Specialists maintain safe and secure standards throughout the store and exterior property, respond to and document incidents, support theft apprehensions and merchandise recoveries in accordance with policy, conduct merchandise receipt checks, and communicate trends. They also assist guests and fellow team members, follow safety and compliance policies, and perform other duties based on business needs. The role involves a flexible schedule that may include nights, weekends, holidays, and peak shopping times, as well as physically active work.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
Flexible schedule availability, including nights, weekends, and holidays; ability to report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, adhering to Assets Protection policies.
Perform merchandise receipt checks at the front of the store, adhere to Assets Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case-management system in accordance with Assets Protection policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance.
Work safely, comply with safety policies, best practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.