Target Security Specialist

Target•Towson, MD

About The Position

Target Security Specialists help protect guests, team members, store property, and the Target brand. The role supports a safe and secure store environment, helps mitigate shortage risks, and responds to security incidents, theft, fraud, and crisis events. Specialists build relationships with store leaders and public safety officials, including law enforcement, and use intelligence-led tactics, de-escalation, physical security controls, video surveillance, and case-management systems. The position also contributes to a welcoming guest experience by greeting guests, helping resolve issues, assisting peers, and adjusting to business and guest needs. Specialists must follow Asset Protection policies and procedures, maintain safety and compliance standards, and complete other duties based on business needs. The role is physically active and requires flexibility to work varying schedules, including nights, weekends, holidays, and peak shopping times.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

  • Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver a smooth guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents in a timely manner.
  • Respond appropriately to guest issues to provide a safe and secure environment for guests and team members.
  • Use de-escalation tactics and resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Asset Protection policies.
  • Perform merchandise receipt checks at the front of the store, follow Asset Protection policies, and recognize and communicate trends.
  • Submit appropriate documentation for all incidents in the case management system, following Asset Protection policy and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance.
  • Work safely, comply with safety policies, best practices, and training, and report hazards, correcting them where possible.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits spanning financial, education, and well-being offerings; eligibility details are provided through Target's benefits eligibility page.
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