Target Security Specialist

Target•Dallas, TX

8d•$19•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The team protects profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The role provides experience in intelligence-led safety tactics, crisis response, de-escalation, physical security, video surveillance, and case documentation. The specialist supports a safe and secure store environment while delivering a friendly, helpful guest experience. Responsibilities include responding to and documenting incidents, using de-escalation resources, supporting theft apprehensions and merchandise recoveries in accordance with policy, conducting receipt checks, identifying shortage trends, and using Target’s video surveillance and case management systems. The role also includes assisting guests and peers, adapting to business needs, and following safety, ethical-conduct, and compliance standards. Work schedules may vary and include nights, weekends, holidays, and peak shopping periods. The position requires mobility throughout a shift, occasional work in varying environmental conditions, and handling merchandise weighing up to 40 pounds.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
Ability to work scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system in accordance with policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and compliance, follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.