Target Security Specialist

Target•Wesley Chapel, FL

21d•Onsite

About The Position

The Target Security Specialist helps create a safe and secure environment for guests and team members while mitigating shortage risks and supporting sales. As part of the Assets Protection team, this role helps protect guests, team members, the brand, and profitable sales by preventing, investigating, and resolving theft and fraud. The role also provides guest service and helps ensure products remain available to guests. The position involves welcoming and engaging guests and team members, maintaining physical security standards throughout the store and exterior property, responding to and documenting security incidents, supporting merchandise recoveries and apprehensions in accordance with company policies, and using video surveillance and case management systems. The specialist also supports shortage-prevention efforts by training team members, executing shortage action plans, and performing receipt checks for exposed high-dollar merchandise. Work is active and guest-facing, with a flexible schedule that may include nights, weekends, and holidays.

Requirements

High school diploma or equivalent.
Must be at least 18 years of age.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests locate products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Use escalation tools for guest issues to help maintain a safe environment.
Conduct merchandise recoveries and provide apprehension support in accordance with Assets Protection policies, procedures, and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
Submit appropriate incident documentation in the system according to policy and procedures.
Understand and appropriately use the video surveillance system.
Train team members on merchandise protection and audit execution.
Teach and train team members on operational shortage focus-area opportunities as directed by Assets Protection leadership.
Execute shortage action plans established by Assets Protection leadership.
Work safely and maintain a clean store for guests and team members.
Provide service and a shopping experience that meets guests’ needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.