Target Security Specialist

Target•Hanover, PA
•Onsite

About The Position

The Target Security Specialist works within the Assets Protection team to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders, public safety officials, and law enforcement. The role combines guest service with store security. Specialists promote safe and secure standards throughout the store and exterior property, respond to and document incidents, use de-escalation tactics, support theft recoveries and apprehensions in accordance with company policy, perform merchandise receipt checks, recognize and communicate trends, and use Target’s video surveillance and case management systems. They also help guests, support coworkers, adapt to business needs, and follow safety, ethical conduct, and compliance practices. The work is active and physically demanding, and schedules may vary, including nights, weekends, holidays, and peak shopping periods.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
  • Enjoy interacting with and helping guests and fellow team members, and thrive in a fast-moving, active, physically demanding role requiring teamwork, flexibility, and creative problem solving.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find items or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to provide an easy and inspiring guest experience.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store to help prevent theft and shortage; recognize and communicate trends.
  • Submit incident documentation in the case management system in accordance with policy and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.

Benefits

  • Target provides information about financial, education, and well-being benefits and directs applicants to its benefits and eligibility websites; specific benefits are not listed in the posting.
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