Target Security Specialist

Target•Jacksonville, FL

8d•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products are available to guests. Specialists build relationships with store leaders, public safety officials, and law enforcement, and help maintain a safe and secure environment throughout the store and its exterior. The position combines guest service with security work. Specialists use intelligence-led tactics, respond to crises and security incidents, de-escalate situations, use physical security controls and video surveillance, and document cases accurately in case management systems. The work is fast-paced, active, and physically demanding, with a flexible schedule that may include nights, weekends, holidays, and peak shopping times. Target provides training for the role.

Requirements

Be at least 18 years of age.
Have a high school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Have a welcoming and helpful attitude toward guests and team members.
Be able to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Have effective communication skills.
Be able to work independently and as part of a team.
Be able to manage workload and prioritize tasks independently.
Remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Be able to climb up and down ladders and apprehend subjects in accordance with company policy.
Be able to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
Be available for a flexible schedule, including nights, weekends, and holidays, and work scheduled shifts and required meal and rest breaks.
Be capable of working in and being exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including the exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, following Assets Protection policies, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case management system, following Assets Protection policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
Perform other duties based on business needs.