Target Security Specialist

Target•Plattsburgh, NY

2d•Onsite

About The Position

The Target Security Specialist helps create a safe and secure environment for guests and team members while supporting a friendly, easy, and inspiring shopping experience. The role is part of Assets Protection, which mitigates shortage risks, prevents and resolves theft and fraud, protects profitable sales, and builds relationships with store leaders and public safety officials, including law enforcement. The specialist assesses and maintains security standards throughout the store and exterior property; responds to and documents incidents; uses de-escalation tactics and Target’s video surveillance system; supports theft apprehensions and merchandise recoveries in accordance with Assets Protection policies; and performs merchandise receipt checks. The role also includes welcoming and assisting guests, supporting peers, adapting to business needs, and following safety, ethical conduct, and compliance standards. Training is provided.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report as scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find items or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adapt to business and guest needs to provide an easy and inspiring shopping experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents in a timely manner and accurately document them.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards when possible.
Perform other duties based on business needs.