Target Security Specialist

Target•Honolulu, HI

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The team mitigates shortage risks and prevents and resolves theft and fraud to protect profitable sales and product availability. Specialists build relationships with store leaders and public safety officials, including law enforcement. The role combines guest service with store security. Specialists help create a friendly shopping experience, maintain safe and secure conditions throughout the store and exterior property, respond to and document security incidents, use de-escalation tactics, support theft apprehensions and recoveries, and use Target's video surveillance and case management systems. The position requires flexibility, teamwork, sound judgment, and the ability to remain mobile and composed in a fast-paced, physically active environment.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
  • Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times, and to work scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

  • Create a friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts, assist peers in other areas, and adapt to business and guest needs while maintaining a positive and respectful attitude.
  • Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
  • Respond to security incidents and document them accurately and promptly.
  • Respond appropriately to guest issues to help maintain a safe and secure environment.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
  • Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
  • Submit appropriate documentation for all incidents in the case management system, following policies and procedures.
  • Understand and appropriately use Target's video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
  • Perform other duties based on business needs.

Benefits

  • The posting directs applicants to Target's careers benefits page for information about benefits and provides a separate URL for role-specific benefits eligibility; specific benefits are not listed.
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