Target Security Specialist

Target•Toledo, OH
•$18 - $27•Onsite

About The Position

Target Security Specialists help protect guests, team members, and the Target brand while supporting a safe, secure, and welcoming shopping environment. The role combines guest service with assets protection, including crisis response, de-escalation, physical security, theft prevention, and incident documentation. Specialists use intelligence-led tactics, Target’s video surveillance and case management systems, and work with store leaders and public safety officials as needed. The position also supports an easy and inspiring guest experience by greeting and assisting guests, resolving issues, thanking guests, and helping peers. Specialists assess safety and security throughout the store and exterior property, respond to incidents, conduct merchandise theft recoveries, support theft apprehensions, perform receipt checks, identify trends, and follow AP policies and procedures. The role requires flexibility, teamwork, sound judgment, and the ability to remain mobile and composed in a fast-paced, physically active environment.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb ladders and apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without assistance.
  • Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Provide friendly, helpful guest service, including greeting guests, helping them find what they need, resolving issues, and thanking them.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adjust to business and guest needs to deliver an easy and inspiring guest experience.
  • Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  • Respond to security incidents and guest issues promptly, appropriately, and accurately document incidents.
  • Use de-escalation tactics and available resources when responding to security incidents.
  • Conduct merchandise theft recoveries and provide theft apprehension support in accordance with AP policies.
  • Perform merchandise receipt checks at the front of the store, recognize theft and shortage trends, and communicate them.
  • Submit incident documentation in the case management system in accordance with AP policies and procedures.
  • Understand and appropriately use Target’s video surveillance system.
  • Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, and report or correct hazards where possible.
  • Perform other duties based on business needs.
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