Target Security Specialist

Target•Plattsburgh, NY

3d•Onsite

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the Target brand safe and secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders, public safety officials, and law enforcement. It offers experience in intelligence-led safety tactics, crisis response, de-escalation, physical security, video surveillance, and case documentation. The specialist helps create an easy, inspiring, and friendly guest experience while maintaining safe and secure standards throughout the store and its exterior. Responsibilities include responding to security incidents, documenting cases, supporting theft recoveries and apprehensions in accordance with policy, checking merchandise receipts, and using Target’s video surveillance and case management systems. The role requires flexibility, teamwork, sound judgment, and the ability to work in a physically active, fast-paced environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; attend scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Create an easy, inspiring, and friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver a smooth guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property, and promote a physical security culture.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system according to policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.