Target Security Specialist

Target•Bessemer, AL

12d

About The Position

Target Security Specialists work in Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while helping ensure products remain available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and support crisis response, safety, crowd management, and de-escalation. The position combines security responsibilities with guest service. Specialists promote a safe and secure culture throughout the store and exterior property, respond to and document incidents, use Target’s video surveillance and case management systems, conduct merchandise theft recoveries, and support theft apprehensions in accordance with company policies. They also assist guests and peers, adapt to changing business needs, and maintain a welcoming, helpful attitude. The role is physically active and requires schedule flexibility, including availability for nights, weekends, holidays, and peak shopping periods.

Requirements

Be at least 18 years of age.
Have a high school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Maintain a welcoming and helpful attitude toward guests and team members.
Communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Have effective communication skills.
Work independently and as part of a team.
Manage workload and prioritize tasks independently.
Remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Climb up and down ladders.
Apprehend subjects in accordance with company policy.
Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
Work a flexible schedule, including nights, weekends, and holidays; report for scheduled shifts and take required meal and rest breaks.
Work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Deliver a friendly and helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents and accurately document them in a timely manner.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and follow Assets Protection policies.
Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct and a culture of safety and compliance.
Follow safety policies, best practices, and training; report hazards and correct them where possible.
Perform other duties based on business needs.