Target Security Specialist

Target•Homewood, AL

17d•Onsite

About The Position

Target Security Specialists work within Assets Protection to help keep guests, team members, and the Target brand secure. The role supports profitable sales by mitigating shortage risks, preventing and resolving theft and fraud, and helping ensure products are available to guests. Specialists build relationships with store leaders and public safety officials, including law enforcement, and contribute to a safe, secure, and welcoming store environment. The position combines guest service with physical security, crisis response, de-escalation, theft recovery, and incident documentation. Specialists use Target’s video surveillance system and case management systems, follow Assets Protection policies and procedures, and respond to changing business and guest needs. The role is active and physically demanding, requires flexibility in scheduling, and may involve working in varying environmental conditions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise weighing up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, holidays, and peak shopping times; report as scheduled, work assigned shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly, easy, and inspiring guest experience by greeting guests, helping them find what they need, resolving issues, and thanking them.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide a smooth shopping experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store and exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help maintain a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store, follow Assets Protection policies, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, comply with safety policies, best practices, and training, and report and correct hazards when possible.
Perform other duties based on business needs.