Target Security Specialist

Target•Cookeville, TN

10d•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the brand secure. The team protects profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. This role offers experience in intelligence-led security, crisis response, safety and crowd management, de-escalation, physical security, video surveillance, and incident documentation. The specialist helps deliver a friendly guest experience while promoting safe and secure standards throughout the store and exterior property. The role involves responding to and documenting incidents, supporting theft apprehensions and merchandise recoveries in accordance with policy, conducting merchandise receipt checks, using surveillance and case management systems, and supporting team members and guests. The position is physically active and requires flexibility to meet changing business needs, including varying shifts and exposure to different environmental conditions.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and other peak shopping times; report for scheduled shifts and take required meal and rest breaks.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Responsibilities

Create a friendly guest experience by greeting guests, helping them find products or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond to guest issues to help provide a safe and secure environment for guests and team members.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support in accordance with Assets Protection policies.
Perform merchandise receipt checks at the front of the store in accordance with policy, and recognize and communicate trends.
Submit incident documentation in the case management system according to policies and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct and comply with safety policies, practices, and training; report hazards and correct them when possible.
Perform other duties based on business needs.