Target Security Specialist

Target•San Diego, CA

About The Position

Target Security Specialists help create a safe and secure shopping experience for guests and team members while mitigating shortage risks and supporting sales. As part of the Assets Protection team, the role supports the protection of guests, team members, the brand, and profitable sales by helping prevent, investigate, and resolve theft and fraud. The position provides experience with crisis response, safety and crowd management, de-escalation, merchandise recovery, video surveillance, and case documentation. The role is active and guest-facing, with work at the front of the store, on the sales floor, and around exterior property. Specialists respond to and document incidents, support apprehensions in accordance with company policy, perform receipt checks for exposed high-dollar merchandise, train team members on merchandise protection and shortage-related procedures, and carry out shortage action plans. Team members are expected to work safely, maintain a clean store, follow AP policies and procedures, and provide helpful guest service. Schedules may include nights, weekends, and holidays, and regular attendance is necessary. Starting hourly rate: $21.50 USD per hour.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Meet state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to learn and adapt to current technology needs.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds.
  • Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

  • Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
  • Assess and maintain safe and secure standards throughout the store, including exterior property.
  • Respond to and accurately document security incidents.
  • Use escalation tools appropriately to address guest issues and maintain a safe environment.
  • Conduct merchandise recoveries and provide apprehension support as needed, following AP policies, procedures, and leadership guidance.
  • Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage.
  • Submit incident documentation in the system in accordance with AP policies and procedures.
  • Understand and appropriately use the video system.
  • Train team members to apply merchandise protection and execute audits.
  • Teach and train team members on operational shortage focus areas as directed by AP leadership.
  • Execute shortage action plans established by AP leadership.
  • Work safely and maintain a clean store for guests and team members.
  • Provide service and a shopping experience that meets guests' needs.
  • Demonstrate ethical conduct, safety, and compliance.
  • Perform other duties based on business needs.

Benefits

  • Competitive benefits are available in areas including financial, education, and well-being; eligibility details are provided through the linked benefits page.
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