Target Security Specialist

Target•Utica, MI

26d•Onsite

About The Position

The Target Security Specialist helps provide a safe and secure environment for guests and team members while mitigating shortage risks and supporting sales. The role is part of Assets Protection, which protects guests, team members, the brand, and profitable sales by preventing, investigating, and resolving theft and fraud. The position offers experience in crisis response, safety and crowd management, de-escalation, merchandise recovery, video surveillance, and incident documentation. The specialist supports guests and team members at the front of the store and on the sales floor; maintains physical security standards throughout the store and exterior property; responds to and documents security incidents; and uses escalation tools and video systems appropriately. The role also includes merchandise recoveries and apprehension support, receipt checks for exposed high-dollar merchandise, training team members in merchandise protection and shortage-focused operations, and carrying out shortage action plans. Specialists are expected to work safely, maintain a clean store, provide guest service, and demonstrate ethical conduct, safety, and compliance. Other duties may be assigned based on business needs.

Requirements

High school diploma or equivalent.
Must be at least 18 years old.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to and accurately document security incidents.
Use escalation tools for guest issues to help maintain a safe and secure environment.
Conduct merchandise recoveries and provide apprehension support in accordance with AP policies, procedures, and leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to help prevent theft and shortage at the front of the store.
Submit documentation for incidents in the system in accordance with AP policy and procedures.
Understand and appropriately use the video system.
Train team members to apply merchandise protection and audit execution.
Teach and train team members on operational shortage focus-area opportunities as directed by AP leadership.
Execute shortage action plans set by AP leadership.
Work safely and maintain a clean store for guests and team members.
Provide service and a shopping experience that meets guest needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.