Target Security Specialist

Target•San Francisco, CA

2d•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The team mitigates shortage risks, prevents and resolves theft and fraud, and builds relationships with store leaders and public safety officials, including law enforcement. This role supports a safe and secure store environment while delivering a friendly guest experience. It involves responding to and documenting security incidents, using de-escalation tactics, supporting theft apprehensions and merchandise recoveries in accordance with policy, performing receipt checks, and appropriately using Target’s video surveillance and case management systems. Specialists also assist peers, adapt to changing business needs, and follow safety, ethical conduct, and compliance requirements. The position is fast-paced, active, and physically demanding. Team members must be able to remain mobile throughout a scheduled shift, work a flexible schedule that may include nights, weekends, and holidays, and work in varying temperatures and other elements while performing certain duties.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays; report to work when scheduled, work scheduled shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
Ability to remain mobile for the duration of a scheduled shift.

Responsibilities

Create a friendly guest experience by greeting guests warmly, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Promote physical security by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to maintain a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate documentation for incidents in the case management system in accordance with policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Work safely, follow safety policies, best practices, and training, and report hazards and correct them where possible.
Perform other duties based on business needs.