Target Security Specialist

Target•Janesville, WI

23d•Onsite

About The Position

Target Security Specialists are part of the Assets Protection team, which helps keep guests, team members, and the Target brand secure. The team protects profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. The role supports a safe and secure shopping environment through guest service, security incident response, de-escalation, theft recovery, and shortage prevention. Specialists use Target’s video surveillance and case management systems, document incidents, and follow Assets Protection policies and procedures. The work is fast-paced, active, and physically demanding, and requires flexibility to meet business and guest needs.

Requirements

Must be at least 18 years old.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements for the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
Ability to work a flexible schedule that may include nights, weekends, holidays, and peak shopping times; report as scheduled, work assigned shifts, and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly, helpful guest experience by greeting guests, assisting them, resolving issues, and thanking them after transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to deliver an easy and inspiring guest experience.
Promote a physical security culture by assessing and maintaining safe and secure standards throughout the store, including exterior property.
Respond to security incidents and document them accurately and promptly.
Respond appropriately to guest issues to help provide a safe and secure environment.
Use de-escalation tactics and resources when responding to security incidents across the store.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform front-of-store merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit appropriate incident documentation in the case management system according to policy and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.