Target Security Specialist

Target•Chapel Hill, NC

About The Position

The Target Security Specialist helps maintain a safe and secure environment for guests and team members while supporting store operations and sales. The role uses intelligence-led tactics, crisis response, de-escalation, video surveillance, and case-management systems to address security incidents, prevent theft and shortage, and protect merchandise. Specialists also provide guest service, train team members on merchandise protection and shortage-prevention practices, and follow Assets Protection policies and leadership guidance. The job requires a flexible schedule, including nights, weekends, and holidays, regular attendance, and the ability to perform physical tasks such as climbing ladders and frequently lifting or moving merchandise up to 40 pounds.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to learn and adapt to current technology needs.
Effective communication skills.
Ability to work independently and as part of a team.
Ability to manage workload and prioritize tasks independently.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds.
Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

Welcome and engage guests and team members at the front of the store and on the sales floor, and help guests find products in-store and online.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and accurately document them in accordance with Assets Protection policies and procedures.
Use escalation tools to address guest issues and help maintain a safe and secure environment.
Conduct merchandise recoveries and provide apprehension support as needed, following company policy and Assets Protection leadership guidance.
Perform receipt checks for exposed high-dollar merchandise to prevent theft and shortage at the front of the store.
Use the video surveillance system appropriately.
Train team members to apply merchandise protection and perform audits.
Teach and train team members on operational shortage-focus opportunities as directed by Assets Protection leadership.
Execute shortage action plans established by Assets Protection leadership.
Work safely, maintain a clean store, identify and correct hazards, and follow safety policies and best practices.
Provide service and a shopping experience that meets guest needs.
Demonstrate ethical conduct, safety, and compliance.
Perform other duties based on business needs.