Target Security Specialist

Target•Wilmington, MA

21d•$20 - $30

About The Position

The Target Security Specialist works on the Assets Protection team to help keep guests, team members, and the brand secure. The role supports profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. It offers experience in intelligence-led safety tactics, crisis response, crowd management, de-escalation, physical security controls, video surveillance, and incident documentation. The specialist helps create an easy, inspiring, and friendly guest experience while promoting a safe and secure environment throughout the store and exterior property. The role involves responding to and documenting security incidents, supporting theft recoveries and apprehensions in accordance with policy, performing merchandise receipt checks, and using Target's video surveillance and case management systems. The position requires flexibility, teamwork, and the ability to work in an active, physically demanding environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet applicable state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders and apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without additional assistance.
Flexible availability for varying hours, days, and shifts, including nights, weekends, holidays, and peak shopping times; report as scheduled and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties.
Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

Greet guests warmly, help them find what they need or resolve issues, and thank them at the end of each transaction.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain safe and secure standards throughout the store, including exterior property.
Respond to security incidents and guest issues in a timely and appropriate manner, and accurately document incidents.
Use de-escalation tactics and resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, following Assets Protection policies.
Perform merchandise receipt checks at the front of the store, recognize and communicate trends, and help prevent theft and shortage.
Submit incident documentation in the case management system in accordance with policy and procedures.
Understand and appropriately use Target's video surveillance system.
Demonstrate ethical conduct, safety, and compliance; follow safety policies and training, report hazards, and correct them where possible.
Perform other duties based on business needs.