Target Security Specialist

Target•Virginia Beach, VA

9d•Onsite

About The Position

The Target Security Specialist supports the Assets Protection team in keeping guests, team members, and the Target brand safe and secure. The role helps protect profitable sales by mitigating shortage risks and preventing and resolving theft and fraud, while building relationships with store leaders and public safety officials, including law enforcement. It offers experience in intelligence-led safety tactics, crisis response, de-escalation, physical security, video surveillance, and case documentation. The specialist contributes to a welcoming guest experience while promoting and maintaining safe and secure standards throughout the store and exterior property. They respond to security incidents, support theft recoveries and apprehensions in accordance with company policy, conduct merchandise receipt checks, document incidents, and use Target’s video surveillance and case management systems. The position also requires teamwork, flexibility, safe work practices, and the ability to perform physical duties in a fast-paced retail environment.

Requirements

Must be at least 18 years of age.
High school diploma or equivalent.
Meet any state or local licensure and other legal requirements related to the position.
Welcoming and helpful attitude toward guests and team members.
Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
Effective communication skills.
Ability to work independently and with a team.
Ability to manage workload and prioritize tasks independently.
Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
Ability to climb up and down ladders.
Ability to apprehend subjects in accordance with company policy.
Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
Ability to work a flexible schedule, including nights, weekends, and holidays, and to report for scheduled shifts and take required meal and rest breaks.
Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain job duties.
Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
Adjust to business and guest needs to provide an easy and inspiring guest experience.
Assess and maintain physical security standards throughout the store, including exterior property.
Respond to security incidents promptly and document them accurately.
Respond appropriately to guest issues to help maintain a safe and secure environment.
Use de-escalation tactics and available resources when responding to security incidents.
Conduct merchandise theft recoveries and provide theft apprehension support as needed, in accordance with Assets Protection policies.
Perform merchandise receipt checks to help prevent theft and shortage, and recognize and communicate trends.
Submit incident documentation in the case management system according to Assets Protection policies and procedures.
Understand and appropriately use Target’s video surveillance system.
Demonstrate ethical conduct, safety, and compliance.
Follow safety policies, best practices, and training; report hazards and correct them when possible.
Perform other duties based on business needs.